SES Corporate strives to provide its customers and website users with the information they need to ensure that their use of our website, computer network, products and services is in accordance with the policies and restrictions we place on their use. Your understanding of the terms and conditions governing the use of our website, computer network, products and services and your cooperation in policing those persons that may be violating these terms and conditions will ensure that all of our products, services and computer network resources are used in a manner that maximizes their availability to our customers and website users.
LEGAL TERMS AND CONDITIONS
This webpage contains important information regarding the terms and conditions that you and our customers must agree to in order to use our website and computer network or purchase our products and services.
Each user of SES Corporate’s website and computer network and each customer that purchases any product or service from SES Corporate, must agree to the following terms and conditions and all such use and purchases are subject to and contingent upon your acceptance of these terms and conditions. Please carefully review the information below.
- Acceptable Usage Policy (‘AUP’)
- Anti-Spam Policy
- Privacy Statement
- Service Level Agreement (‘SLA’)
- Terms Of Service (‘TOS’)
Please note that SES Corporate, reserves the right to amend, alter, modify or replace, from time to time, all or any portion of the terms and conditions set forth above.
VIOLATIONS AND COMPLAINTS
As a provider of hosting services, SES Corporate, provides resources with which our customers host thousands of websites. Please note that SES Corporate is not responsible for the content that customers publish on their websites nor can we police each and every webpage that is published using our resources. As such, we encourage you to report any potential violations of the law, our terms and conditions or the rights of others, using the resources set forth below. We will attempt to respond to, investigate and resolve each complaint we receive from you. Complaints may lude reports of trademark infringement, copyright infringement, spam, phishing, fraud or hacking.
Please carefully review the following information to ensure that your complaint is directed to the proper SES Corporate, representative, your failure to do so may delay or prevent our response to your complaint.
Spam, Phishing, Fraud, Hacking and Other Abuse Complaints
If you have a complaint regarding potential spam, phishing, fraud, hacking or other violations of our AUP , please direct those complaints to abuse@SESCorporate.com.
Our Abuse Department is trained to respond to, investigate and take remedial measures regarding spam, phishing, fraud, hacking or other violations of our AUP, PLEASE DO NOT direct these complaints to our Legal Department, doing so may delay or prevent our response to your complaint.
CUSTOMER INFORMATION AND REQUESTS FOR INFORMATION
All inquiries regarding the production of information or compliance with court orders or subpoenas should be directed to SES Corporate’s Legal Department via certified mail.
Please note that our Legal Department (and not our Abuse Department) handles all inquiries regarding the production of customer information or other confidential information, PLEASE DO NOT direct these complaints to our Abuse Department, doing so may delay or prevent our response to your complaint. Representatives outside of SES Corporate’s Legal Department are not authorized to disclose any such information.